FAQs

Once you have had a good look around our website and feel this is something you would like to know more about, we welcome you to contact our knowledgable admissions team. They will speak to you confidentially about which rehabilitation program would be right for you. Alternatively, you can complete our enquiry form online and one of our consultants will contact you.

Once you have discussed your needs with an experienced admissions consultant and have committed to a rehabilitation program, we will start the admission process. You will be emailed admission forms, payment options, terms and conditions and a site policy. A few days prior to your program start date we will schedule a pre-admission telephone call to answer any final questions, confirm travel arrangements and admission times and calm any last-minute nerves.

On arrival, our aim will be to settle you in gently and to address any initial anxiety or stress. We provide a comprehensive retreat orientation and you will be introduced to our friendly team and other guests.

The purpose of the program is to create the best environment for change to take place on a large scale with no distractions and to build upon your progress daily and to learn as much as you can.

Many mental health issues can be addressed in a 14 to 28-day rehabilitation program, however, duration is not the only factor to consider. We customise each program depending on a guest’s condition i.e. intensity of therapies and potential need for increased in on-site support. Generally, if you have been dealing with your health issue for over a decade or more, you might consider a longer program to give yourself enough time to effect lasting and permanent change before you re-enter your life and start to apply the techniques you will learn in the program.

Conditions such as chronic alcohol abuse, long-term heavy drug addiction, extreme anxiety, crippling depression or overwhelming PTSD generally need a longer program. Discuss your personal circumstances with one of our admission consultants as they have a comprehensive understanding of our customised holistic solutions.

The treatment you receive is customised to your individual needs, which will be assessed and tailored by our team of highly qualified and experienced psychotherapists.

Our Program Director and Psychotherapy Team hold an extensive range of qualifications and experience in specialisedtherapeutic modalities. You can view these on our About Us page. The Retreat Support team is made up of  counsellors, yogis, mindfulness teachers, massage therapists, holistic healers, personal trainers and hosts from an array of backgrounds who specialise in mental health support.

They are dedicated to connecting empathetically, allowing you to absorb all the new information needed to forge the path to a renewed, quality life.

Our team have extensive experience in treating people from all walks of life who present with a wide range of mental health conditions. Our team place a dedicated focus on each individual and their personal needs which yields the best results for our clients.

Where required, staff hold current First Aid and Mental Health First Aid certificates. Massage therapists and personal trainers hold qualifications in their respective fields. Our Program Director, Emanuele Latino, is an APRHA-registered psychologist and our therapy team consists of PACFA-registered Psychotherapists. 

Palladium Private was founded in 2003 and has provided mental health programs to over 5,500 clients. This experience has given us information, data and feedback that has guided the evolution of the program, inclusions and structure over time. It is the unique combination of individual therapies, group integration work and the community therapy retreat setting that makes our approach successful at making permanent changes to people’s lives. The quality and experience of the staff who deliver the Palladium Private program is what sets it apart from other treatment facilities. We welcome you to visit the Palladium Private retreat before committing to a program for yourself or a loved one. Meet and speak to our staff and see for yourself why we are so effective at connecting with, nurturing and healing our clients.

At the heart of the Palladium Private program is a cognitive approach, which means it examines an individual’s thinking patterns and core beliefs that drive unwanted responses and actions. Our qualified therapists seek to modify or change the individuals incorrect thought processes in relation to historic, current or future events in their lives. In successfully doing so, this reduces or eradicates stress and unwanted behaviours.

Starting from early infancy, each child begins absorbing information through witnessing and experiencing the world as they perceive it, then interpreting what people, situations or sensations bring safety and which bring fear or danger. Conclusions are drawn in early childhood about who we are as a individual, member of a family and member of society.

At Palladium Private, we teach that the core belief system – which is unique to each person – acts as the direct platform for our thinking patterns, responses, and behaviours. We refer to this process as the mind-body connection. Not only do we live according to our belief system, it often goes unexamined or unquestioned throughout the entirety of most people’s lives.

The main conclusion governed by an individual’s incorrect belief system is that our life should be unfolding and presenting in a certain way in order to confirm our self-worth. At the point an individual concludes their life path is interfered with or unattainable, stress begins to develop. Generally followed by unwanted or damaging behaviours, poor personal choices and/or extreme coping strategies.

The Palladium Private retreat setting allows our qualified therapists and staff to work on you day in, day out with no distractions or triggers from the outside world. For many, this is the first time in their life they’ve had such focus and time to work solely on themselves. The relaxed retreat environment encourages  the cognitive techniques to work their way into the brain for permanent change, with the impact being far greater than non-residential cognitive work.

We have been developing and evolving programs since 2003 at Palladium Private and in this time, over 5,500 clients have completed a program. Whilst we certainly do not claim 100% success rates in treating our clients (who often present with very intensive issues), more than 80% give their Palladium Private program a highly successful rating – meaning the program successfully addressed the core reason why they undertook a Palladium Private program. Over 85% of all clients who completed their program at Palladium Private state they would highly recommend the program to friends and family.

Yes, we strongly advise that you continue to take your medications as prescribed by your doctor.

We are a private mental health care treatment facility with no government support. Whilst the amount charged for a Palladium Private program may seem high, they are serious mental health conditions that our clients are suffering with. We employ highly qualified and experienced experts in their respective specialisations and provide an extensive and varied program of activities and therapies that is unique to any other on offer in Australia.

Whilst one can compare a program’s duration, the location, the physical retreat; you can’t compare the program content and structure itself. Our qualified staff work in teams selected for your own case, which makes this combination available only at Palladium Private retreat.

We have been operating for more than nineteen years and have had over 5,500 clients treated by our team. There are various options available for partial-funding of our programs. Please see the Program Fees page for more information, or phone and speak to one of our admissions consultants.

There are three main components of our ‘BioPsychoSocial’ approach that we work on simultaneously:

Evidence Based Psychotherapy – Our program is designed by our Program Director Emanuele Latino, a qualified AHPRA-registered psychologist with many years experience in mental health and an extensive range of therapeutic specialities. Our therapuetic team is made up of PACFA-registered Psychotherapists who have extensive experience in trauma, depression, anxiety, mood disorders and addiction. They apply evidence-based therapeutic tools and techniques to work on the mind to change unwanted behaviours that include but are not limited to; REBT, CBT, ACT, Schema Therapy, EMDR, Gestalt Psychology, Neuropsychotherapy, NLP, EFT and more. All psychotherapy sessions are delivered one-on-one with each guest. A period of psychotherapy is continued after the residential program as part of our Aftercare program. See the About Us page for more information on our therapy team’s qualifications and specialities. 

Life Skills and Personal Development – We provide facilitated communication and topic groups that help a guest build confidence, relate to other’s experiences and responses, witness growth and breakthroughs and seek support to prepare for the future. Some of the topics covered are; self-acceptance, self-worth, social connection, acceptance of others, gratitude and assertiveness.

Personal development is continued after the residential program via fortnightly online webinars to help reinforce residential learning.  Past guests have unlimited access for an unlimited time going forward.

Exercise, Nutrition, Relaxation and Detoxification – Our program includes a variety of holistic stress reduction and positive mood therapies such as mindfulness, yoga, personal training, nature/beach walks, massage therapy, art therapy, gardening, team building and weekend workshops, hikes and beach trips. These therapies are a combination of both one-on-one and group activities.

The combination of these three core components in a residential program is incredibly effective. Treating the body and mind at the same time is what holistic health is all about. Guests have the chance to concentrate on their whole health for an extended period of time, surrounded by supportive, experienced people that are focused on each guests’ success using natural, effective, sustainable methods.

Our comprehensive biopsychosocial treatment programs treat the entire mind and body with a multi-disciplined approach. We also access a wide range of natural therapies and experienced practitioners and consultants to tailor each guest’s unique program.

Availability changes from week-to-week so please contact our kind and knowledgable admissions consultants. They will speak to you confidentially about which rehabilitation program would be right for you. When you have committed to a program and are dedicated to ensuring the long-term success of your recovery, we will begin your admissions process.

We have just a handful of guests at any time, with no more than 15 places available, making your time with us comfortable and personable. We find that guests bond and connect with others naturally during their stay and develop friendships for life. The community therapy approach we provide at Palladium Private is a key part of each guest’s recovery. Seeking support, observing and relating to other’s stories, sharing recovery tools and techniques – all this is achieved by keeping group numbers limited to 15 so clients can feel connected, supported and engaged.

All our accommodation options are stand-alone cabins with private bedrooms. We do not offer dorm-style accommodation. Guests have the choice of a private or shared cabin, depending on their preference.

Generally, no but if you have a strong case for access this can be discussed with the Retreat Manager.

Located in the Sunshine Coast Hinterland at Maleny, Palladium Private offers 20 acres of wide open spaces and accommodation for up to 15 guests in 9 cabins dotted around the retreat.

The main building is a converted farmhouse with two swimming pools, steam room, gym, large meals area and relaxation lounge. There is also wildlife in the surrounding areas and lake, including turtles, platypus, geese and more! The property is home to a long-established orchard with abundant citrus fruits and avocadoes (when in season).

These open spaces help to remove all your daily triggers and stress, so for the first time you can focus just on you. It’s important you’re able to retreat to your cabin or a peaceful spot on the property for alone time after therapy sessions.

To aid the brain in becoming competent in dealing with stress and emotion once guests have returned home, we include aftercare as part of your program, with the purpose of solidifying newly-developed thinking patterns so they become permanent.

Qualified psychotherapy sessions continue via phone for a block of 4 hours (averaging 8 x 30-minute telephone/video call sessions) after guests have left the residential part of their program. This allows guests to review what they have learnt and make sure they’re applying their learnings, tools and strategies.

As a part of our aftercare inclusions, we offer a closed online community group, only for guests who have completed a Palladium Private residential program.

We also offer ongoing programs both residential and non-residential, so you can continue to build on your foundation of learning following your initial program.

In addition, we offer an online aftercare series to assist in making your new thinking patterns permanent. These are delivered by email to your inbox. The series aims to keep you accountable while offering consistent, valuable content that’s gradually sent through over a 6-month period.

The series includes the following:

  • Podcasts with content such as; Maintaining Feeling Good, Motivation, Letting Go, Relapsing, Goal Setting and much more.
  • Podcasts for support teams with content such as; How to Support After a Retreat Stay, How to Support When Things Get Bumpy, etc.
  • Mindfulness Sits with guided meditations, breathwork, visualisation and more.
  • Yoga Practices
  • Gym Workouts
  • Recipes and Nutritional Blog Posts

Costs vary depending on the kind of addiction recovery or mental health program you require. Our team can provide you an estimate of costs once we have some more information about your particular situation. If you would like an estimate, we welcome you to contact our understanding and knowledgable admissions staff for a confidential discussion.

To learn more about our fees and payment options please visit the Program Fees page.

Yes, but we have a strict smoking policy. Please ask your admission consultant for more details.

Located in the Sunshine Coast hinterland at Maleny, Palladium Private offers 20 acres of wide open spaces and accommodation for up to 15 guests in 9 cabins dotted around the site.

Our facilities include a sauna, 25m lap pool, heated magnesium spring water pool, a well-equipped gym as well as beautiful vegetable gardens, citrus & avocado orchards and relaxing locations for yoga session and much more.

Explore our retreat via our gallery here.