DVA-Funded Residential Rehab for Veterans, in Queensland

Structured, trauma-informed residential care for eligible DVA Gold and White Card holders. Evidence-based support for veterans navigating mental health, trauma, and challenges with substance use.

Nationally Accredited for Quality and Safety

Life after service can bring its own challenges

Leaving the structure of military or emergency service life behind is a significant transition. For many veterans, the months and years that follow can bring unexpected difficulties — persistent anxiety, low mood, sleep disruption, heightened stress responses, or challenges with alcohol or other substances.

These experiences are more common than many people realise. Research from the Australian Institute of Health and Welfare indicates that veterans experience mental health conditions at higher rates than the general population, with PTSD, depression, and anxiety among the most frequently reported concerns. Approximately one in two ADF members who transitioned from Regular ADF service between 2010 and 2015 experienced a 12-month ICD-10 mental disorder.

If you’ve been putting off getting support – or haven’t known where to start – you’re not alone. Many veterans tell us that taking the first step was the hardest part. We’re here to make that step straightforward.

How DVA Funding for Residential Rehab Works

We Understand Why Asking for Help Can Be Difficult

Reaching out for support isn’t always straightforward, especially when your training has taught you to stay composed, self-reliant, and mission-focused.

Within Palladium Private, members of our clinical and leadership teams have served in the Australian Defence Force and emergency services. That lived experience shapes how this program operates. It informs the structure, the communication style, and the culture of respect you’ll find here.

You won’t be expected to justify your experiences or translate military culture into civilian language. You’ll meet a team that understands the weight of responsibility, the impact of transition, and the hesitation that can come with asking for help.

What matters most is that you’re met with steadiness, professionalism, and genuine respect.

A Trauma-Informed Approach, Grounded in Understanding

Many veterans carry experiences that are difficult to speak about, and even harder to process alone.

Our residential program is built around a trauma-informed framework that prioritises:

– Psychological safety
– Clear structure and consistency
– Respect for autonomy
– Working at a pace that feels manageable

Our clinicians have experience supporting veterans navigating trauma responses, moral injury, adjustment challenges, and the intersection of mental health and substance use.

You do not need to have everything clearly defined before reaching out. A diagnosis isn’t required to begin a conversation.

A Private Setting, Designed for Focus and Recovery

Palladium Private is located in the Sunshine Coast hinterland, offering a calm and confidential residential setting away from the pressures of daily life.

For many veterans, stepping outside the environment where everything feels familiar, and sometimes overwhelming, creates space to think clearly again. Distance isn’t about isolation. It’s about reducing noise, responsibility, and constant vigilance so you can focus on your own wellbeing.

Here, your days follow a consistent rhythm. There is clarity around what to expect. There is professional support available throughout the program. And there is time, often for the first time in a long while, to slow down and recalibrate.

Veterans from Queensland and across Australia are welcome, subject to DVA approval and availability.

Evidence-Based Therapy, Delivered With Practical Understanding

Your treatment plan is developed after a comprehensive clinical assessment, and adjusted as you progress. The structure provides direction, but your goals and needs shape the work.

Our residential program integrates evidence-based therapies, including:

– Cognitive Behavioural Therapy (CBT)
– Acceptance and Commitment Therapy (ACT)
– Schema therapy
– EMDR (where clinically appropriate)
– Psychodynamic approaches
– Group therapy and psychoeducation
– Mindfulness and somatic therapies
– Holistic wellbeing practices

Members of our team who have served understand that many veterans value practical tools, direct communication, and clarity about why something works. Therapy here is grounded, purposeful, and focused on building skills that translate into daily life.

The aim is to help you understand patterns, develop effective strategies, and build steadier foundations for the future.

Our Program Includes

When you enter the residential program, you’re supported by a dedicated team who work together around you. Care is coordinated, consistent, and focused on helping you regain stability and direction. DVA-eligible veterans participate in the same core program offered at Palladium Private, with the added benefit of a team that understands the realities of service life and transition. Your time here may include:

Our goal is to provide a structured, compassionate space where veterans can step back from daily pressures, access consistent clinical support, and work toward greater stability and clarity.

Preparing for a DVA Application

Applying for DVA-funded residential treatment involves clinical referral and formal approval. While decisions rest with DVA, clear documentation can help the process move smoothly. Importantly, you don’t need to have everything sorted before reaching out. A conversation with our intake team is often the most helpful first step.

What You Can Do

– Confirm your DVA Gold or White Card status
– Book an appointment with your GP or psychiatrist
– Discuss your current symptoms and why residential care is being considered
– Provide relevant treatment history

What Your GP or Psychiatrist Does

– Assess whether residential treatment is clinically appropriate
– Provide referral documentation outlining your needs
– Submit required information to DVA

What Palladium Private Provides

– Detailed program information for your referrer
– Clinical documentation to support applications
– Pre-admission assessment and intake coordination
– Clear communication throughout the process

We work within DVA guidelines and respect all approval pathways. Our role is to ensure accurate, complete information is provided

How the DVA Application Process Works

The DVA pathway can feel complicated, especially when you’re already carrying a lot. You don’t need to navigate it alone. Below is a general outline of how the process usually unfolds. Approval decisions and timeframes are determined by DVA and vary depending on individual circumstances.

Initial Enquiry: Speak confidentially with our intake team about eligibility and program suitability.

Speak With Your GP: Your GP or psychiatrist provides documentation recommending residential treatment.

DVA Submission: Referral documents are submitted to DVA for assessment.

Approval & Planning: Once approved, we coordinate admission dates and pre-arrival details with you.

Arrive & Assessment: You complete a comprehensive clinical assessment on admission.

Begin The Program: Orientation and your personalised therapeutic schedule commence.

Support Is Available. We're Here When You're Ready.

You don’t have to navigate this alone. Whether you’re reaching out for yourself or on behalf of someone you care about, our experienced intake consultants are here to listen without judgement or pressure.

Taking the first step is often the hardest part. One conversation is all it takes to begin.

Frequently Asked Questions About DVA Funded Rehab

Does DVA cover residential rehab?

DVA may fund residential rehabilitation programs for eligible Gold and White Card holders where clinically appropriate and approved. Coverage is subject to DVA assessment criteria and individual circumstances.

Do I need a GP referral?

Yes. A GP or psychiatrist must provide referral documentation outlining your clinical needs and recommending residential treatment as part of the DVA application process.

How long does DVA approval take?

Approval timelines vary depending on the individual case and the documentation provided. Our intake team can provide general guidance on what to expect once we understand your situation.

Can Palladium Private help with the paperwork?

We provide detailed program documentation and work with your referring practitioner to ensure the clinical information DVA requires is included. Final approval decisions rest with DVA.

Can veterans from outside Queensland attend?

Yes. We welcome veterans from Queensland and across Australia, subject to DVA approval and program availability.

What if I don't hold a Gold or White Card?

We encourage you to speak with DVA or your GP to explore your eligibility options. Our intake team can also provide general information about other program pathways that may be available to you.

What conditions does the program support?

Our residential program supports veterans living with post-traumatic stress, anxiety, depression, adjustment difficulties, challenges with substance use, and co-occurring mental health conditions.

It’s Time to Take the Next Step

If you're considering DVA-funded residential rehab — for yourself or someone you care about — our intake team is ready to help. We'll walk you through eligibility, the DVA process, program options, and what to expect.

There's no obligation. Just a calm, confidential conversation with someone who understands.

Contact Us

If you need immediate support

Open Arms — Veterans & Families Counselling: 1800 011 046 (24/7)
Lifeline: 13 11 14 (24/7)
Beyond Blue: 1300 22 4636
Suicide Call Back Service: 1300 659 467
Emergency: 000